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Frequently Asked Questions
How are the modules integrated?
The system is one database! One employee record across all modules. No integration needed when using our products. But we can integrate with 3rd parties when needed.
Tell me more about your support structure
Our U.S. based service gives every organization a dedicated Service Representative who learns your company inside and out. This is all possible thanks to our 90%+ employee retention rate and collaborative team style. Plus, our ticketing system givess you 24/7 access for submitting any questions.
Can you handle our employees' local tax filings?
Yes, tax filing is based on an employee’s home and work address logged in the system. We also have an in-house Tax & Compliance Department to stay on top of and handle anything that comes your way.
Do you offer benefit enrollment?
Yes, employees can enroll, make a life change event, and compare plans through self-service tools online or through the mobile app!
Can you send benefits data to my insurance carriers?
Yes, we can do this using EDI Feeds or paper forms. Whichever you prefer.
How do I get started?
Schedule a meeting with one of our Sales Engingeers so we can learn more about your business and your current pain points to craft a demo fit for you.
Do you have a mobile app?
Yes, every client has access to the fully responsive mobile app with tons of employee self-service and manager tools at no additional charge.
Can you handle garnishments?
Yes, we do that too.
Do you offer employee onboarding?
Onboarding is available with Core HR. It’s mainly employee self-service based and managed by admins to relieve the burden of paperwork.
Can you help with COBRA administration?
We offer full COBRA Administration.